For pre-sales support please use our contact form and select "Sales Advice" from the Category field before you submit your message.
Post-Sales Technical Support
Post-sales technical support is provided to all clients with a Email Scan subscription. Technical support can be initiated via Live Chat, telephone or by sending details of the support issue to firstname.lastname@example.org. Alternatively, please use our contact form and select "Technical Support" from the Category field before you submit your message.
Email Scan technical support is provided by experienced IT systems engineers with specialist knowledge in business email filtering. All technical support issues are logged in to a support ticket system which allows your support request to be tracked quickly through to completion.
Answers to frequently asked technical and non-technical questions.
We've got years of experience as email filtering specialists. Use our knowledge base to access documentation and guidance written by our in house support team.
A visual guide to some of the most commonly used screens and in the Email Scan secure web console.
Vital information on planned maintenance and system status.